Our Customer Service team are available Monday – Friday from 8:00 AM – 22:00 PM GMT (excluding weekends and UK bank holidays).

If you have any questions about your order, email us at support@refybeauty.com.

Please note that our Customer Service team will be unavailable on Monday 4th May due to the UK bank holiday, so there may be a slight delay in responses.

The team will return on Tuesday 5th May. If you send us a message via WhatsApp, please include your email address so we can follow up with you.